Never lose a cancellation again.
AI-ranked patient matching and automated SMS outreach that fill cancelled slots in minutes, not hours. Every cancellation becomes an opportunity.
AI-Ranked Matching
NexV scores every waitlisted patient against the open slot using treatment type, duration, urgency, and proximity. The best match floats to the top automatically.
- Multi-factor patient scoring
- Treatment-type compatibility filtering
- Duration and gap-size matching
- Distance-based prioritisation
Automated SMS Outreach
The moment a slot opens, NexV sends a personalised SMS to the top-ranked patient. One tap to confirm, automatic calendar update, zero front-desk effort.
- Instant SMS on cancellation
- One-tap patient confirmation
- Automatic schedule insertion
- Cascade to next patient on decline
Urgency Scoring
Patients with overdue treatment or deteriorating conditions are flagged and prioritised. Clinical urgency overrides convenience so the right patients get seen first.
- Overdue treatment flagging
- Clinical priority weighting
- Provider-specific urgency rules
- Time-decay scoring for aging waitlist entries
Waitlist Analytics
Track fill rates, average time-to-fill, and revenue recovered from cancellations. See which days and procedure types benefit most from waitlist automation.
- Cancellation fill-rate tracking
- Average time-to-fill reporting
- Revenue recovered dashboard
- Trend analysis by day and procedure type