Smart Waitlist

Neverloseacancellationagain.

AI-ranked patient matching and automated SMS outreach that fill cancelled slots in minutes, not hours. Every cancellation becomes an opportunity.

NexV — Smart Waitlist
Live
Smart Waitlist3 matches found
1
David NguyenAI Match: 94%
Crown #30
94%
SMS Sent
2
Karen Wells
RCT #19
78%
3
Tom Bradley
Extraction #15
52%
01

AI-Ranked Matching

NexV scores every waitlisted patient against the open slot using treatment type, duration, urgency, and proximity. The best match floats to the top automatically.

  • Multi-factor patient scoring
  • Treatment-type compatibility filtering
  • Duration and gap-size matching
  • Distance-based prioritisation
AI-Ranked Matching
Multi-factor patient scoring
Treatment-type compatibility filtering
Duration and gap-size matching
Distance-based prioritisation
02

Automated SMS Outreach

The moment a slot opens, NexV sends a personalised SMS to the top-ranked patient. One tap to confirm, automatic calendar update, zero front-desk effort.

  • Instant SMS on cancellation
  • One-tap patient confirmation
  • Automatic schedule insertion
  • Cascade to next patient on decline
Automated SMS Outreach
Instant SMS on cancellation
One-tap patient confirmation
Automatic schedule insertion
Cascade to next patient on decline
03

Urgency Scoring

Patients with overdue treatment or deteriorating conditions are flagged and prioritised. Clinical urgency overrides convenience so the right patients get seen first.

  • Overdue treatment flagging
  • Clinical priority weighting
  • Provider-specific urgency rules
  • Time-decay scoring for aging waitlist entries
Urgency Scoring
Overdue treatment flagging
Clinical priority weighting
Provider-specific urgency rules
Time-decay scoring for aging waitlist entries
04

Waitlist Analytics

Track fill rates, average time-to-fill, and revenue recovered from cancellations. See which days and procedure types benefit most from waitlist automation.

  • Cancellation fill-rate tracking
  • Average time-to-fill reporting
  • Revenue recovered dashboard
  • Trend analysis by day and procedure type
Waitlist Analytics
Cancellation fill-rate tracking
Average time-to-fill reporting
Revenue recovered dashboard
Trend analysis by day and procedure type

Ready to transform your practice?

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