Collectfaster.Rankhigher.
Automated Google and Facebook review requests after every appointment, AI-drafted replies, and sentiment tracking. Build your online reputation on autopilot.
Automated Review Requests
After every appointment, NexV sends a personalised SMS or email asking the patient to leave a review. Happy patients are directed to Google; unhappy patients are routed to a private feedback form.
- Post-appointment SMS review request
- Sentiment-based routing (public vs. private)
- Google and Facebook review links
- Customisable request timing and messaging
AI Review Replies
NexV drafts professional, personalised responses to every review — positive or negative. Staff approve and post with one click, maintaining a consistent brand voice across platforms.
- AI-drafted reply suggestions
- One-click approve and post
- Brand voice consistency
- Negative review escalation alerts
Sentiment Dashboard
Track your average rating, review volume, and sentiment trends over time. Compare performance across locations and identify providers who consistently generate five-star feedback.
- Average rating trend tracking
- Review volume monitoring
- Multi-location comparison
- Provider-level sentiment analysis
Ready to transform your practice?
See how NexV can streamline your workflow with a personalized demo.